PLEASE REVIEW SHIPPING AND DELIVERY POLICY IN FAQ
Same mysterious name as our standard Tete-a-Tete, only this time the charm is in full-swing (get it?). Our Tete-a-Tete Swing allows for the relaxation of swinging along with a table to hold your belongings. And this baby even has cupholders!
SHIPPING AND DELIVERY POLICY FOR MOON VALLEY RUSTICS Moon Valley Rustics products will usually ship within 2-3 business days (special orders may take longer and SHIP WITHIN 6 to 8 WEEKS) via UPS or a freight trucking agency. Free small parcel or curbside delivery shipping within the Continental US 48 states. Special shipping prices are available for shipping to Alaska, Hawaii, or internationally. Email us directly for more information. Our carriers provide curb side delivery and do not provide white glove or in-house delivery. If you should like or require delivery beyond the curbside, please inquire directly with our customer service department at email@example.com for details. Additional fees and charges will apply. Delivery needs beyond the included curbside delivery that are not pre-arranged at the time of order are extremely difficult to accommodate and RockingFurniture.com nor MOON VALLEY RUSTICS will not be responsible for any changes, charges or fees that are incurred thereafter.
How do I take care of my furniture?
All varnished outdoor Moon Valley products should be lightly sanded and re-finished after the first season, depending on the extent of exposure to the elements. After that, a once-a-year treatment will do the trick. Moon Valley supplies varnish and instructions for care to add to your convenience. If your furniture is unfinished, you can stain it or treat it with a water sealer, if you prefer. It can also be left untreated and will turn a silvery-gray over time.
How is it constructed?
Our picnic tables and lawn furniture are all handcrafted with the finest quality cedar logs and Ponderosa Pine lumber. It is bolted together with heavy-duty hardware and heavily braced using truss-type leg assemblies for greater strength and stability. All edges are rounded and sanded for greater safety and comfort, and seats are contoured with our secret technique in order to meet our goal - overall beauty and comfort of our furniture.
How long will it last?
Cedar is one of the longest lasting woods available for outdoor use. Our sturdy doweled construction combined with weather resistant cedar wood makes our furniture a lasting investment to treasure for a lifetime.
What about cracks in the cedar?
All of our hand-crafted furniture is built with pride by our skilled craftsmen. You may notice a range of natural occurrences in the wood which can be identified as small slit-like cracks to larger/richer cracks that run the length of the log to the heart of the wood. Take notice each log is unique in color and size of the checking. It is normal, natural and necessary for all cedar log furniture to endure the natural process of “checking” as the wood ages. Checking occurs as a cedar log releases moisture across or through the annual growth rings as it dries or “seasons”. It does not affect the structural performance or integrity of the furniture, and enhances the natural beauty of the piece. Due to the normal nature of checking that in no way affects the integrity of the wood or strength of the furniture, we are not able to accept returns or replacements without a shipping charge or possibility of a restocking fee. Of course, all of our furniture is warranted against workmanship and defects. In other words, don’t be alarmed if you see cracks in your cedar furniture.
What Can I Do With My Unfinished Product Kit?
Now that unfinished Moon Valley product kits are in retail stores across the U.S. and Canada, we'd like to give our valued customers some ideas as to how to protect and beautify their newly-purchased items.
Upon assembling your product kit, keep these ideas in mind...
Sanding Your Product – All Moon Valley kit products are pre-sanded before shipping. However, each customer has a different preference as to the level of smoothness for their product. If you want to do a quick touch-up on any part of your product, use a fine grit sandpaper (120-grit or 180-grit) to reach your desired level of smoothness.
Leaving it Unfinished - You're in luck because Moon Valley products are made from white cedar. Cedar is naturally more resistant to weather decay and insect damage than other types of wood, so you can simply leave it as is. Over time, it will turn a silvery-gray color which gives it a rustic, aged look.
Finishing Your Product - There are a few options for finishing your product. Some suggestions are staining, painting, or applying a varnish. But before you undertake any of these option, please reference the following guidelines...
SPECIFICATIONS FOR APPLYING EXTERIOR CLEAR SEALERS AND FINISH COATS
Where does the wood come from?
Moon Valley is proud to purchase its raw wood materials exclusively in the United States. All of our white cedar is from our home state of Michigan. Our Ponderosa pine is from the western U.S. and our aromatic red cedar comes from the southern Ohio and Kentucky areas.
The perfect item as a portable seat or a handy table.
About the Manufacturer
Moon Valley Rustics has manufactured outdoor cedar furniture with the same care and pride for nearly 90 years. Moon Valley has been family owned and operated since its inception in 1928.
At Moon Valley, our goal is to continually improve our product quality and customer service while achieving controlled growth of the company. Moon Valley products are manufactured at our plant in Monroe, MI. Total control of the manufacturing process allows us to maintain our high standards for materials and craftsmanship. Due to the uniqueness of our furniture, we have needed to design and build the majority of our manufacturing equipment.
Customer service is also a major priority at Moon Valley. In light of this, our marketing efforts have focused on independent businesses as dealers of Moon Valley furniture. By working directly with these business owners, we are able to develop lasting and mutually profitable relationships with our dealers. This translates into knowledgeable dealers and greater customer satisfaction.
Today, Moon Valley manufactures a full line of quality outdoor and indoor products. Our furniture is crafted with the finest quality northern white cedar and ponderosa pine. Both species are superior choices for furniture because of their beauty, practicality, and durability. Classic styling and sturdy doweled construction make our furniture a lasting investment that you will treasure for many years. At Moon Valley, we still make our furniture much as was done in 1928, with quality and pride.
You can estimate the deliver time to your home or business by viewing the "Ships Within" information listed with every product. This refers to the time from when you place your order, to the time it leaves the warehouse. The total delivery time for your order is calculated from the time your order is placed, until you receive it. The diagram below shows how the total delivery time is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with each of our products on the website applies to this time frame. For example, if your order a product that reads "Ships Within: 2 Weeks", this means that the product typically leaves the factory within two weeks. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order. In some cases, the items are custom built.
Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 2-5 business days. Contact our helpful customer service experts at ( for more information.
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