The length of time it took to get this was bad enough, but then instead of the rocker I ordered, you sent a swing. It took another few days to get the different parts needed - and the swing and rockers while similar, are NOT interchangeable - and then it took hours, and actually having to break down and hire someone to help get the thing assembled. I have many leftover carriage bolts, washers and nuts, however you didn't send enough screws. Not to mention I have the chain for hanging the swing I didn't order. Not to also mention that I have two arms with cupholders (which cost extra) that can't be used on the rocker. Maybe I can make them into some sort of modern art? I am so upset with this whole experience that I can't even put it into words. Main;y because you wouldn't print the words I would choose. The ONLY good point in all of this mess is the contact person/broker Jeff. He did his best and was great to work with.
Final result? The rocker looks okay, other than the holes drilled for the swing which weren't needed for the rocker, and the shorter slat that would allow the swing's chain to pass - but, wait! I don't have a swing! Good thing I have a cushion that covers it up. Lastly, it doesn't rock smoothly or well. You need to up your game on the actual rocker pieces.
Rocker is indeed very comfortable. There is lumbar support. Rockers came fully assembled but it did take a while to unpack them from the packaging.
This swing is just beautiful. My son put it up very quickly and for it to pass his inspection that is a plus. Since I am quarantined in NH I wanted something that would bring joy. This has as I sit late day and rock. NH this time of year is beautiful and the little things matter most. This swing is something that will pass to a family member once I move. It is quality and can tell it is made with much care. Thank you kindly.
After numerous site searching, reading negative reviews, being tossed out, not having color combo I wanted, extra hidden fees, high shipping, not delivery for over month, pics not enlarging and on and on. I FOUND this Rocking Furniture in Seymour, CT, not far from my home (local). I looked at site and everything worked!!! Colors changed, I wasn't tossed off AND co-owner picked up phone when I called. A local voice, not customer service getting back to me, not knowing, not available, etc. A real, knowledgeable owner, small company WHO HELPED ME. I wanted captain chairs instead of regular which came with set. I was promised a call back in five minutes AND presto, my phone rang with YES Luxcraft could switch chairs, my color was available, no shipping fee, no extra $150 for lift truck delivery. My delivery was a few weeks later.
I am thrilled, shop with little companies. I love my patio set. My hubby assembled with a power screw gun. It took all day with lining up holes. He made a few mistakes but was able to back out screw. A handyman can assemble but have to understand diagrams. Quality is unbelievable. My mom bought a swing last year and did excellent through Northeast winter. It's stunning with over top quality.
Added the ropes to my swing that we purchased. Gave the swing the added farmhouse look on our nice Southern Porch! Fast delivery and ropes are easy on your hands. Very happy with purchase.
good customer service
Really great chairs! I bought two with the tete a tete table between. Sturdy, heavy, and built to last! Absolutely love them and plan to purchase more. I tease my children that they will last so long, I'm going to have to put them in my will. Haha! I also LOVED working with Rocking Furniture! Very personalized service, easy and fast answers to questions! Thank you, Jeff!!
The A&L porch swing is a very well made swing. During my internet search for a swing , I found this company to
offer the best price. More importantly, customer service was excellent! We were kept informed of shipments and the entire process was efficient and smooth. I am very satisfied with this swing and hope to buy matching glider since I have a rather large porch. All the swing needs is a few pillows and a throw ! Love it!
The swing I ordered had a 7-9 day lead time. After the 10th day (Tuesday) I sent an email to inquire on the status and received a call within 24 hours (Wednesday). It was explained that the manufacturer was backed up due to an unexpected increase in orders and it would ship within the next 2 days. By Friday the swing arrived and we were enjoying our LA Cypress swing!
Good quality swing. Mostly pre- built, not much assembly needing to be done. Instructions were simple to follow. Came in large box on pallet, well protected. Driver unloaded the pallet in my driveway...thanks for that! My wife loves it. Happy wife, HaPpy life.
We are adding an outdoor kitchen and porch swing to our south Florida backyard. This swing fits perfect! The quality doesn’t disappoint, I know it will hold up for a long time. We opted for the center console and I’m looking forward to many nights relaxing and swinging with a glass of wine.
Love Love Love our Wildridge furniture from Rocking Furniture. Discussed interest with Rocking Furniture, received sample, ordering was easy, shipped & delivered as promised (quickly), each piece in individual box, assembly instructions were simple to follow, all holes lined up exactly, all hardware was clearly marked and matched instructions, few tools that already owned were required for assembly, extremely comfortable! GREAT FURNITURE to buy and FURNITURE STORE to buy online from! Will buy additional pieces in the future! And think our friends will be purchasing some also!
Rocking Furniture was great! Had minor issue with promo code online. Called the store, someone picked up instantly and placed my order within minutes. Great experience.
Received the swing and was pleasantly surprised by quality and craftsmanship. The directions leave a little to be desired, but we figured it out. Super comfortable and curve behind legs in perfect.
My only design request, would be that they make the drink (drop down) section smaller so you have more seat room.
When we had issues in the assembly process, the owner personally reached out to me after my first review and addressed my concerns. We are very happy overall with the quality of this swing, it is a beautiful piece, American made, that we will be able to enjoy for many years to come. Thank you, Moon Valley, for reaching out and for the care that went into your work.
We love the 4' Adirondack porch swing. It is very sturdily built with great craftsman ship. The stainless steel chains are nice too. I expect this swing will last a lifetime and beyond.
Looks great. Great quality- took some time to put together.
An absolutely outstanding piece of furniture of extremely high quality. Unmatched workmanship. Very easy to put together. Absolutely worth the money.
The swing is well made and it was easy to put together. We've had several compliments!
The red cushion is just what I expected. The color was true to the picture and it fit the swing perfectly!
Great product. Easy to put together. Sturdy. Great customer service!
Excellent customer service and outstanding product!!!!
This was a great purchase - easy company to order from and quick delivery! Their price was very competitive to start with and they allowed us to add a 10% off coupon to the order. Great communication from order to delivery via email and text.
The Perfect Choice furniture is of the highest quality. We purchased 4 chairs with 2 arm interlocking tables in 2016 in the same 2-tone color combination as this glider. Our deck faces west and gets lots of direct sunlight. There is no color difference between the 2016 furniture and the 2020 furniture due to manufacturing changes or weather wear/tear.
I highly recommend both Rocking Furniture and Perfect Choice Furniture.
I loved the finish! It is heavy and I found a nice guy to help me put it together. We did end up going to town to get 2 inch screws instead of 2.5 for the benches. Great delivery process and right on schedule even with the Coronavirus in full swing. Looking forward to warm weather to enjoy it.
We are glad we got these for the deck - assembly was straightforward and the end result is extremely comfortable for my wife and me. They are just great!