Moon Valley Rustics warrants its products to be free from manufacturing defects for a period of one year from purchase. Proof of purchase must be provided. Finish is not included under the limited warranty. Any defects must be promptly reported to the selling dealer/retailer. Warranty claims regarding missing or incorrect pieces must be made to the retailer within 30 days of shipping for warranty to be valid. All items should be inspected and assembled upon receiving. Moon Valley Rustic’s liability is limited to the replacement of defective parts, as set forth in its limited warranty. Moon Valley shall not be liable for any
incidental or consequential damage, including without limitation,
Moon Valley Rustics products will usually SHIP WITHIN 4 WEEKS (CHECK PRODUCT TITLE FOR LEAD TIME) via UPS or a freight trucking agency. Free small parcel or curbside delivery shipping within the Continental US 48 states. Our carriers provide curb side delivery and do not provide white glove or in-house delivery. If you should like or require delivery beyond the curbside, please inquire directly with our customer service department at email@example.com for details. Additional fees and charges will apply. Delivery needs beyond the included curbside delivery that are not pre-arranged at the time of order are extremely difficult to accommodate and RockingFurniture.com nor MOON VALLEY RUSTICS will not be responsible for any changes, charges or fees that are incurred thereafter.
Moon Valley Rustics has manufactured outdoor cedar furniture with the same care and pride for nearly 90 years. Moon Valley has been family owned and operated since its inception in 1928.
At Moon Valley, our goal is to continually improve our product quality and customer service while achieving controlled growth of the company. Moon Valley products are manufactured at our plant in Monroe, MI. Total control of the manufacturing process allows us to maintain our high standards for materials and craftsmanship. Due to the uniqueness of our furniture, we have needed to design and build the majority of our manufacturing equipment.
Customer service is also a major priority at Moon Valley. In light of this, our marketing efforts have focused on independent businesses as dealers of Moon Valley furniture. By working directly with these business owners, we are able to develop lasting and mutually profitable relationships with our dealers. This translates into knowledgeable dealers and greater customer satisfaction.
Today, Moon Valley manufactures a full line of quality outdoor and indoor products. Our furniture is crafted with the finest quality northern white cedar and ponderosa pine. Both species are superior choices for furniture because of their beauty, practicality, and durability. Classic styling and sturdy doweled construction make our furniture a lasting investment that you will treasure for many years. At Moon Valley, we still make our furniture much as was done in 1928, with quality and pride.
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