Ships within 2 to 4 Weeks
35" high 3 slat back Ladderback chair with large 18 3/4" wide woven seat. Each back slat is 2 1/8" high. Back is slightly curved for comfort. Seat height is 17 1/2" The large woven seat is made of durable twisted paper cord. Commercial grade quality construction from solid ash wood and durable finish. Ships completely assembled. Made in the USA.
Dixie Seating Company furniture is made from solid Ash, Poplar and Hickory hardwoods. These natural woods are subject to the effects of the environment and should be properly used and cared for. Please follow these product care instructions to ensure the longevity of your Dixie Seating Company product:
Dixie Seating Company uses natural hardwoods in the construction of each of our pieces. It is important to note that our wood has not been treated with any chemicals and should NOT be exposed to outdoor elements for any length of time. Dixie Seating Company products should be used in the following conditions:
Covered Porch Only (While in Use. If not in use, cover or bring indoors to protect the wood).
All woods are susceptible to rot and decay if left in damp, humid, and shady areas for a long time. Exposure to chemicals including solvents and chlorine, and exposure to common items such as alcoholic beverages, plants and flower nectar, as well as hot items (off of a grill, for example) can permanently stain and damage wood surfaces. Items should be checked every three months to make sure the fasteners are tight and the wood shows no sign of deterioration.
CARING FOR THE FINISH
The lifespan for any wooden patio furniture depends greatly on the weather it is exposed to. Properly maintaining your wooden furniture can make it last for many years and maximize your investment.
The most important part of caring for the finish of your product is to know what type of finish is on our products. Dixie Seating Company uses a two part catalyzed varnish. Varnishes are a hard, oil-based, moisture resistant finish.
Please note that although our products are finished in a catalyzed varnish, they are subject to darkening and lightening over time if exposed to an outdoor environment.
HOW-TO CLEAN YOUR PRODUCT
The best method to keep your products looking good is to use a very mild soap (like a Murphy’s Oil soap) and a DAMP cloth. It is recommended that you DO NOT let water sit on the product or spray the product with a pressure washer or hose. The product should then be dried with a dry soft cloth.
Periodic repainting is necessary will all hardwood furniture dependent upon the environment that it is kept in. If your product needs repainting or a touch-up, please follow the guide below to see which option works best for your product and its finish:
White or Black
Use Valspar semi-gloss spray paint
All other finishes (Sienna Red, Green, Blue, Red)
We will supply touch-up paint for these finish colors if you have purchased your product within 90 days (as covered under our warranty)
If outside of 90 days, you can take your product to a hardware store and get the paint matched. All paints that are used on Dixie Seating Company products are Valspar paints. This paint can be found at any hardware store.
Please contact firstname.lastname@example.org to request touch-up paint
Stained Color (Walnut, Cranberry, Medium Oak, Natural)
Use Old English Scratch Cover in dark or light
For dark finishes like Walnut and Cranberry, use the Old English Scratch cover for Dark Woods
For light finishes like Medium Oak and Natural, use the Old English Scratch cover for Light Woods
All Dixie Seating Company products are available in unfinished. Please note that all unfinished products MUST be sanded before being painted. Use 120 – 150 grit sandpaper for sanding all unfinished products.
Proper maintenance of your wood furniture will provide a long life over many years in a variety of weather environments. If you have any questions about the care of your product, please contact our customer service department at email@example.com.
CORRECT PROCESS FOR RECEIVING SHIPMENT
It is the responsibility of the customer to check their shipment for any damage upon arrival. Please follow the process below for receiving a shipment:
Check Packaging Thoroughly: Check that the box is in-tact and that there has not been any re-taping of the package (for example: if you see any clear tape on the package, you will know that this has been re-taped because we do not use clear tape when packaging our products).
Snap a Photo: If you see that the box has been damaged, take a photo with your phone or camera.
Fill Out a Damage Claim Form: You can find a Damage Claim Form here. You will be able to upload a photo of your damaged shipment with this form. Once you have completed the form and hit “Submit”, this will automatically be sent to our Customer Service team. You will be notified by a member of our Customer Service team within 24-48 hours that your claim has been received and is under review.
Return + Replace: After your claim has been reviewed and approved, you will be contacted by a member of our Customer Service team that a return pick-up has been scheduled for your shipment. If you indicated that you would like a replacement product shipped, it will be shipped at this time. If you indicated that you would like a refund, please note that the product must be received to our factory before a refund can be process. Once the damaged product has been received to our factory, please allow 5 to 7 business days for the refund to be processed.
WARNING: This product can expose you to chemicals including formaldehyde which is [are] known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/furniture.
NOTICE: Some furniture products can expose you to chemicals known to the State of California to cause cancer or birth defects or other reproductive harm. Please check on-product label for warning information.
You can estimate the deliver time to your home or business by viewing the "Ships Within" information listed with every product. This refers to the time from when you place your order, to the time it leaves the warehouse. The total delivery time for your order is calculated from the time your order is placed, until you receive it. The diagram below shows how the total delivery time is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with each of our products on the website applies to this time frame. For example, if your order a product that reads "Ships Within: 2 Weeks", this means that the product typically leaves the factory within two weeks. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order. In some cases, the items are custom built.
Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 2-5 business days. Contact our helpful customer service experts at ( for more information.
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